Terms of Service
Last updated: 12 October 2026 · Applies to https://plateparse.com
1. What PlateParse is
PlateParse is an informational tool. It estimates the nutritional content of a meal from a photograph, generates recipe suggestions from ingredients you list, and keeps a personal log of entries you choose to record.
2. Not medical advice
This is the clause that matters most. PlateParse does not diagnose, treat, cure or prevent any disease or health condition, and nothing it produces should be read as medical advice, a diagnosis, or a clinical recommendation.
The output is an estimate generated from a photograph and from public reference data. It can be wrong, sometimes substantially. Weight is inferred from visual appearance; hidden oil, sugar, starch and sauces are the largest sources of error.
Always consult a qualified health professional before making changes to your diet, especially if you are pregnant, nursing, managing a medical condition, taking medication, or restricting your intake for any reason. Do not use PlateParse to make clinical decisions.
3. Not a substitute for professional judgement
PlateParse is a tool for general reference. A qualified dietitian, doctor or other professional has access to your full history, laboratory results and medical history, and none of which this tool sees.
4. Your account
- You need an email address and you must be old enough to enter a contract.
- You are responsible for keeping your account credentials secure.
- Share accounts are not permitted.
- You may delete your account at any time, and deletion removes your log.
5. Plans and limits
- Free: 3 scans per day.
- Pro: 50 scans per day.
- Scan counts reset daily. Exceeding the limit suspends scanning only — your log stays available.
- Daily limits may be adjusted to keep the service stable and affordable. We will not reduce them below what is needed for normal use without notice.
6. Billing
- Paid plans are billed in advance through our payment provider.
- Subscriptions renew automatically until cancelled.
- You can cancel at any time from your billing page; access continues to the end of the paid period.
- Refunds: if the service is not working as described, contact us within 14 days of a charge.
- Your bank may apply its own currency conversion and fees.
7. Acceptable use
You agree not to:
- Upload content you do not have the right to use
- Attempt to circumvent daily limits, rate limits or access controls
- Automate, scrape or resell the service
- Use the service for anything unlawful
- Interfere with the service or its infrastructure
We rate-limit and validate every AI request server-side. Attempts to bypass these controls may result in suspension without refund.
8. Intellectual property
The PlateParse software, design and branding belong to us. You own your photographs and the data in your log, and you may export it at any time.
9. Third-party services
We use third parties to provide image understanding, hosting, databases and payments. Their services are subject to their own terms, and we do not control or warrant them.
10. Availability
We aim for high availability but do not guarantee uninterrupted service. Features may change or be retired. If a material feature is removed we will give reasonable notice and, where a paid plan is affected, a prorated refund or credit.
11. Limitation of liability
To the maximum extent permitted by law, PlateParse is provided "as is" without warranties of any kind. We are not liable for indirect, incidental or consequential damages, or for any loss arising from reliance on the output of the service. Our total liability is limited to the amount you paid us in the twelve months before the claim.
12. Termination
You may stop using the service and delete your account at any time. We may suspend accounts that breach these terms.
13. Governing law
These terms are governed by the laws of the jurisdiction in which our company is established, without regard to conflict-of-law rules. Nothing here removes rights you have under the mandatory consumer law of your country of residence.
14. Changes
We may update these terms. Material changes will be announced in the app or by email at least 14 days before they take effect.